New unopened merchandise may be returned within 14 days of the date of purchase for EXCHANGE or REFUND, and must be accompanied by the original purchase receipt.
Pre-Owned merchandise may be returned for an EXCHANGE or STORE CREDIT within 14 days of the original date of purchase, and must be accompanied by the original purchase receipt.
Our in-person return policy extends to online purchases as well. However, online returns must be approved by a CanGeek Games and Collectibles associate prior to the shipment of any products. Please e-mail us at Inquires@cangeek.com to be provided with a Return Material Authorization (RMA) number. Once an exchange/refund has been approved, and an RMA number has been issued, it is the responsibility of the purchaser to pay any associated shipping fees.
We take pride in the products we offer our customers. With that in mind,
CanGeek Games and Collectibles will not provide an EXCHANGE or REFUND for any merchandise returned missing pieces, damaged or otherwise deemed to be in an unsellable condition.
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